Understanding Your Bill
Your account information including Account Number, Service Address, Statement Date and Service Period are clearly displayed in the top right corner of the statement.
The Previous Balance is the amount that was due on the previous month’s bill. This section also displays any outstanding charges due on the account listed as Balance Forward.
Individual charges are displayed here. Each type of service is subtotaled.
This is the Total Amount Due, including any past due charges carried over from previous billing cycles.
This is one of three message areas that New Richmond Utilities will use to display important information each month. Additional messages are located on the back of the bill.
Track your current water and/or electric consumption with convenient graph(s) located here. Compare your current usage to your usage last year and set conservation goals.
Detach this pay stub and return with your payment. On this payment stub you will find your Account Number, Service Address, Statement Date, the Due Date and the Total Due. If the amount you are paying is different from the amount due, please write the payment amount in the Amount Enclosed space. Checks should be made payable to New Richmond Utilities, and should always include your account number. The address on the front of this pay stub must be visible through the window on the return envelope when the payment is mailed. Please do not staple, tape or fold your check or pay stub.
Notifcation that if your payment is not received by the due date, that a 1% late payment charge will be assessed.
Be sure to check the back of the billing statement for more usage details and other important information.
Just like the on the front, your account information including Account Number, Service Address, Statement Date and Service Period are clearly displayed in the top right corner of the back side of your statement.
Details related to your current and previous meter readings can be found here.
Electric and/or water usage per month will be displayed in graphs here.
These two boxes will display billing messages from New Richmond Utilities. Be sure to check here for energy conservation tips, safety information, updates, and other useful information.
The back portion of the stub will include useful information such as how to contact New Richmond Utilities and available payment options.
Download the bill format insert