Bill Payment Assistance

For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. In fact, there are those right here in our community who cannot afford the energy to meet their basic needs.

For those who cannot afford such an expense, this can lead to difficult decisions about how to allocate their limited resources. Our local Energy Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden that they face.

If you believe you or someone you know may qualify, we encourage you to establish your income eligibility through the federally funded Wisconsin Home Energy Assistance Program (WHEAP). To learn more about the WHEAP application process, customers should contact West Cap at (715) 265-4271 Ext 1324, or (800) 606-9227 Ext 1324. If approved for WHEAP, you will receive more information about your eligibility for our Energy Assistance Program at that time. If you are unable to receive help from West Cap you may also try the Salvation Army at (715) 246-1222, Workforce Resource at (855) 792-5439, and/or Operation Help (715) 386-0881.