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New Richmond Utilities Reminds Customers to Call Before They Dig

August 11, 2016 - In honor of National 811 Day, New Richmond Utilities would like to remind homeowners and professionals of the importance of contacting their local 8-1-1 call center before digging in the ground.

Underground utility lines, such as electric, communications, gas and water lines, can be buried just a few inches below the surface of the ground. Getting a professional to help locate and mark these lines with flags, spray paint or both will help prevent injury, unintended service disruptions, possible repair costs and fines.

Here’s the process for contacting your local 8-1-1 call center, courtesy of

  1. Notify your local call center by calling 8-1-1 or making an online request 2-3 days before work begins. Be sure to check what your state’s requirements are as time windows can vary from state to state.

  2. Wait the required amount of time for affected utility operators to respond to your request.

  3. Confirm that all affected utility operators have responded to your request and marked underground utilities.

  4. Respect the marks.

  5. Dig around the marks with care.

The contact information for Wisconsin is below:

Diggers Hotline
8-1-1 or 1-800-242-8511