To Our Customers

Welcome to New Richmond Utilities' web site. As a citizen of New Richmond and a customer of New Richmond Utilities, you are part owner of our community’s utility company. Because New Richmond Utilities is municipally owned, you have a voice in the way we do business.

We developed our web site to offer you another easy way to do business with us and to serve you the best way we know how. You can also call us at (715) 246-4167 or visit our office at 156 E. 1st Street, Monday through Friday from 7:30 a.m. to 4:30 p.m.

New Richmond Utilities takes great pride in our customer service. If you have any comments or suggestions on how this web site or New Richmond Utilities as a whole can serve you better, please feel free to contact our office.

To protect our customers' personal information from getting into the wrong hands, New Richmond Utilities has implemented and adheres to an identity theft prevention program.

Rae Ann, Diane, Susan, Jill and Debbie
Utility Finance Director, Billing & Customer Service Representatives