About Us

New Richmond Utilities is the locally owned and operated electric, water and wastewater utility, serving 4,778 customers in New Richmond. We strive to provide low-cost, reliable service with a friendly, personal touch. After all, we are your friends and neighbors who share your values and understand your needs. Thatís what makes a local, community-owned utility a valuable asset to citizens and the community.

The citizens of New Richmond founded New Richmond Utilities more than 120 years ago. The communityís early founders voted to establish their own city-owned utility to provide light to its downtown area and to encourage economic development.

Today, New Richmond Utilities offers its residents some of the lowest electric rates in Northwest Wisconsin - rates significantly lower than those in territories that are served by investor-owned utilities.

New Richmond Utilities also provides its customers with clean, high-quality water that meets or exceeds all state and federal standards. And, as part of the community, New Richmond Utilities affords its citizens a voice in its decisions and programs.