Call before you dig!! Don't forget to contact diggers hotline at 811 before starting those Spring and Summer projects.


Support Renewable Energy! Check out the Community Solar Garden!

Want to go Paperless? Click Here for More Information regarding EBILLING, it's free!




Stay updated with our City of New Richmond Marketing Minute and E-Newsletter and on Twitter and facebook.

The New Richmond Utility Water Department will be involved in a water main and fire hydrant flushing and valve operation program starting May 15, 2017.

This notice is to inform our customers that the flushing and valve operation will cause some areas to be without water for short periods of time and a decrease in pressure which may affect automatic flushing and pressure sensitive equipment.

Residents may also notice mineral particles in their water that can affect laundry operations. If mineral particles are detected, cold water should be run to clear out household water lines. If the problem persists, residents should contact the New Richmond Water Department at (715) 246-4167.


Scammers have started posing as utility companies to get money or personal information from customers. A customer in our community reported receiving a phone call from New Richmond Utilities demanding payment or their service would be disconnected within hours. New Richmond Utilities does not handle disconnections is this manner. We want our customers to be aware of these fraud attempts. Your information is safe with us! Call us at 715-246-4167 for verification if someone shows up at your door unexpectedly claiming to work for the utility, or if you receive an email or phone call requesting personal information or immediate payment via cash or prepaid card.
A WPPI Energy Member Focus on Energy